Privacy Policy and Data Protection

September 11, 2025

Introduction and Scope

This privacy policy explains how arokemoriax Financial Planning collects, uses, and protects your personal information when you interact with our website and services. We're committed to transparency and protecting your privacy in accordance with Australian privacy laws and international standards.

Information Collection Practices

We collect information that you provide directly to us and information that is automatically gathered when you use our website:

  • Contact details such as name, email address, phone number, and postal address
  • Financial information relevant to our consultation services
  • Communication preferences and interaction history
  • Technical data including IP address, browser type, and device information

How We Use Your Information

Your personal information is used for the following legitimate business purposes:

  • Providing personalized financial planning consultations and analytical reviews
  • Communicating with you about our services and responding to your inquiries
  • Improving our website functionality and user experience
  • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

Under Australian privacy law and international regulations, we process your data based on:

Primary Legal Basis:: We process your data on the basis of consent and legitimate interest.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in these limited circumstances:

  • With your explicit consent for specific purposes
  • To comply with legal obligations or regulatory requirements
  • With trusted service providers who assist in delivering our services

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

Under Australian privacy law, you have the following rights regarding your personal information:

  • Access to your personal information and details about how it's processed
  • Correction of inaccurate or incomplete personal information
  • Deletion of your personal information in certain circumstances
  • Data portability and the right to receive your information in a structured format
  • Objection to processing of your information for direct marketing purposes

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage patterns.

For detailed information about our cookie practices, please refer to our Cookie Policy. Cookie Policy

Data Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically for 7 years in accordance with Australian financial services record-keeping requirements.

Children's Privacy Protection

Our services are designed for adults who can make independent financial decisions. We do not knowingly collect personal information from individuals under 18 years of age.

18+ only

Privacy Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or direct communication.

Questions About Our Disclaimers

For privacy-related questions or to exercise your rights, please contact us at contact@arokemoriax.com or +61-179-518-798.

Company:: arokemoriax

Address:: 147 Collins Street, Melbourne VIC 3000

Email:: Send us an email

Phone:: Call during business hours